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Are you ready to make an impact in one of the most innovative cities? The Department of Technology (DT) is looking for passionate IT professionals to help shape the future of technology in San Francisco! As the centralized technology services provider for the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employeessupporting public safety, municipal broadband, cybersecurity, cloud solutions, and more! With a $140M+ annual budget and a team of 300+ experts, DT is leading the charge in digital transformation. DT provides services through our core areas of IT Excellence:
Why Join Us? Innovative & Impactful Work At DT, you wont just work on ITyoull power a city. Your expertise will directly impact the residents of San Francisco, from closing the digital divide to ensuring secure, efficient city operations.
Benefits of Working for CCSF : In addition to challenging and rewarding work, the City provides a generous suite of benefits to its employees.
Join the team thats shaping the future of technology in San Francisco. Apply today and be part of a dynamic, innovative, and mission-driven IT team!
In alignment with the City and County of San Franciscos Telecom Modernization Program, the Department of Technologies VoIP/Telecommunications team is hard at work to migrate our clients off of many different, aging Avaya platforms and onto a centralized and resilient Cisco and Microsoft Teams Unified Communications infrastructure. We consider the unique needs of each of our clients and make our best efforts to meet their needs accordingly. In addition to regular communications, the team is also looking to centralize many different contact center platforms into a centralized, Enterprise solution, capable of meeting the needs of all clients who require it.
The City and County of San Francisco, Department of Technology (DT) is seeking an experienced Telecom Support and Migration Lead who will enhance our customers Unified Communications experience by assisting in the planning, building, and running a resilient, scalable, and cost effective Unified Communications system for the City and County of San Francisco (CCSF) through the Citywide VoIP Project.
Essential duties include, but are not limited to, the following:
Appointment Type: Temporary Exempt, Full Time This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.Full Time position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointment officer. The anticipated duration of this project position is thirty-six (36) months and will not result in an eligible list or permanent civil service hiring. Project-based positions cannot be ongoing or exceed 36 months.
An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]; AND
Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management.
Substitution
Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field.
Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.
Desirable Qualifications
Work Location
Incumbent will conduct the majority of work at the Department of Technology,(1 S Van Ness, Ave San Francisco, CA 94103). However, there may be situations where the incumbent will be required to work at other sites throughout the City of San Francisco as necessary.
Nature of Work
The incumbent must be willing to work on-site at our San Francisco office in person four days a week and one day remote (for a total of 40 hours - specify the work schedule; for example, a 40-hour week) as determined by the department. Travel within San Francisco may be required.
Compensation information
$70.6875 - $100.6125 (hourly)/ $147,030 to $209,274 (annually)
Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employers official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employees class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at .
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