Job Description

Account Manager - Jacksonville Radio

Location: Jacksonville, FL, US, 32224

Our Cox Media Group team in Jacksonville, FL is looking for an Account Manager (AM). Our AMs get to provide administrative support to the entire sales department. For example, our AMs work on special projects, set appointments, write correspondence, create presentations, compile data and research, and work directly with our clients and sales staff. Some of which could be of a sensitive or confidential nature.

Our ideal candidate will have worked in a support position in a sales environment, having an aptitude towards working with the digital sales process and open to learning new software programs.

As this position is in sales, the ideal candidate must enjoy working in a team-oriented environment and playing an integral role in achieving the goals of the department. This role may qualify for future promotion to a senior professional assistant or media consultant.

Essential Duties and Responsibilities

• Provides high level internal and external customer service
• Works with Sales to provide customer-facing support including any billing errors or issues, inputting sales orders/revisions for traditional and digital sales, pulls various sales reports as required by sales management and MCs from Google Analytics, AdWords, DFP, and others.
• Serves as our Special Event coordinator.
• Creates proposals, presentations and various sales collateral.
• Become an expert with all internal systems: Wide Orbit, Miller Kaplan, Nielsen, DOT, XSM, to name a few.
• Provides general administrative support.
• Maintains keen attention to detail in organizing meetings and anticipating needs.

Minimum Qualifications

• 2 years' college or equivalent high-level administrative experience required.
• Excellent communication skills with attention to detail accuracy and follow-up required.
• Excellent written correspondence, document presentation, proposal creation (Microsoft Word, Excel, PowerPoint, Photoshop/Illustrator, or other similar tools) skills required.
• Experience communicating directly and confidently with clients required.
• Ability to maintain confidentiality required
• Must be fluent, or have the talent to become fluent, in sales technology assets (to include but not limited to Scarborough, Tapscan, Nielsen, Topline)
• Ability to prioritize and complete tasks, with the ability to work under pressure and meet deadlines.

About Cox Media Group

CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations.

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