Job Description

TELECOMMUNICATION COMPANY

ROLE IS HYBRID ONSITE IN BELLEVUE, WA or FRISCO, TX or ATLANTA, GA or HERNDON, VA or OVERLAND PARK, KS (in-office 3 days/week minimum)

$39.15 - $42.57/hr, $6,890-$7,492/month COMPENSATION RATE (depending on experience)

PLEASE NOTE: This role is not open to Corp to Corp.

OUR COMPANY – MURPHY & ASSOCIATES

Murphy & Associates has had the privilege of providing technology and business consulting services to over 150 diverse clients in the Greater Seattle Area since 1980. We take great pride in our full disclosure model and low margins which attracts top tier talent. We are transparent with our employees. Our business model fosters loyalty, satisfaction, and consistent delivery of quality services from the consultants on our team. Through it all, Murphy & Associates has stayed true to its roots, partnering with highly qualified technology and business consultants and working closely with our clients, fairly and ethically.

THE CLIENT

Our client is a large mobile telecommunication company.

Team Details: We need a Mid-Level Copywriter who can craft fast-turnaround, on-brand messaging across email, app, and SMS channels. You’ll be part of a small, Agile pod (4-5 people) within our AI Automation & Performance team, which ladders up to the larger organization. The ideal candidate knows how to self-manage, fill in gaps, and adapt quickly. We need individuals who are proactive, organized, and eager to help us shape and refine our emerging processes.

Key Responsibilities

• Write Engaging Copy: Develop clear, compelling copy for digital campaigns and communications that reflects the client's friendly, bold, and innovative brand persona. These messages will be delivered within our app email, and SMS as part of contextualized messages targeted to specific customer segments.

• Agile Workflow Participation: Use Kanban boards and daily scrums to manage tasks, prioritize projects, and meet deadlines for rapid content deployment.

• Collaborate in Figma: Provide input on copy directly within Figma files, working side-by-side with designers in real-time.

• Proactive Collaboration: Engage daily with designers and other team members to clarify requirements, fill knowledge gaps, and ensure cohesive final deliverables.

• Cross-train on other digital deliverables: Develop knowledge of the digital tactics for web and other app placements.

• Self-Starter Mindset: Identify missing details and proactively gather information to create effective copy, especially when briefs are still evolving.

• Brand Consistency: Ensure all messaging aligns with the client's voice—energetic, customer-centric, and unafraid to stand out.

• Asset Management & Organization: Leverage Adobe Workfront for project tracking, effectively manage copy assets, and maintain brand consistency across channels.

• Continuous Improvement: Stay updated on best practices for digital copy, especially for email, app, and SMS channels, and bring fresh ideas to the table.

• Cultural Ambassador: Loving our customers, loving our employees, and bringing positive energy to the team. Create an environment that’s fun, dynamic, and forward-thinking.

What Success Looks Like

• Delivering work swiftly and accurately with minimal supervision.

• Swiftly adapting to evolving requirements while maintaining clarity and impact.

• Demonstrating initiative by clarifying unclear tasks, finding missing details, and driving projects forward.

• Maintaining vibrant, iconic brand personality and voice in all creative outputs.

• Proactively seeking out information gaps and resolving them to minimize project delays.

• Adding to a positive, can-do culture within a small, tight-knit Agile team.

• Collaborating seamlessly within a small pod while also connecting with the broader teams and practice areas; T-Studios, Digital Business Management, CRM, Product Design, Digital Operations

Required Qualifications

• Experience: 3+ years in copywriting, with a focus on digital channels (email, SMS, push notifications, app content, etc.).

• Agile Methodology: Comfortable with fast-paced sprints, Kanban boards, or scrum processes.

• Portfolio: Demonstrates strong digital copywriting skills, including relevant samples of short-form campaigns.

• Tool Proficiency: Expert with Microsoft Word, experience working in Figma or other collaborative design platforms. Experience working with a content management system a plus. Experience with Microsoft Teams.

• Team Player: Exceptional communication skills, attention-to-detail, and an ability to thrive in a fast-paced, collaborative setting.

• Communication & Organization: Excellent written and verbal communication, plus the ability to manage multiple projects under tight deadlines.

Preferred Qualifications

• Telecommunications/Tech Background: Familiarity with brand or experience working in similar industries.

• Workflow Management Tools: Familiarity with Adobe Workfront or other workflow software.

• SEO & Digital Writing: Knowledge of best practices for email subject lines, push notifications, or SMS copy.

 Experience with a CMS: An understanding of how digital work is delivered via a content management system, with a focus on reusable (headless) content.

• Bi-lingual in Spanish: Able to write in both English and Spanish a plus.

Why Join the Brand Design Team

• Join a Bold Brand: Contribute to one of the most recognizable, energetic brands in the telecom industry.

• Career Potential: Mid-level contract role with the possibility of transitioning to full-time as the brand’s needs evolve.

• Engaging Culture: Become part of a smaller agile pod where you can directly influence process improvements, creative output, and team dynamics.

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