Customer Service Rep for Independent Insurance Agency Job at Independent Ins Brokers Assoc LLC, Irmo, SC

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  • Independent Ins Brokers Assoc LLC
  • Irmo, SC

Job Description

Job Description

Job Description

Welcome to Independent Insurance Brokers & Assoc here personalized service meets professional excellence. Nestled in the vibrant community of Irmo, South Carolina, we seek an energetic Administrative Assistant to join our dedicated team. In this role, you'll be the cornerstone of our office operations, ensuring smooth daily functionality with your keen attention to detail and excellent organizational skills. Our team thrives on a collaborative atmosphere, and you'll find yourself at the heart of our agency's activities, supporting our staff and delighting our clients with exceptional service. With no remote work, you will enjoy the warmth of direct interpersonal interactions, becoming a vital part of our office community. Embark on your career with us; we can't wait to welcome you to our family-oriented environment!

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Career Growth Opportunities

Responsibilities

Office Management: Ensure the smooth operation of the office by organizing and coordinating admin duties and office procedures.

Client Interaction: Greet visitors warmly and provide assistance in a professional and friendly manner.

Communication: Handle incoming and outgoing communications, including phone calls, emails, and mail, ensuring proper and timely response.

Record Keeping: Maintain an organized filing system of confidential client records and office documents.

Support: Process policies changes, support account managers, claims filing, answer all billing questions, etc

Requirements

Experience: Previous experience in the insurance industry is preferred. A South Carolina Property/Casualty Insurance license is required.

Organizational Skills: Strong ability to organize, prioritize, and manage tasks efficiently.

Communication: Excellent verbal and written communication skills.

Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using other office technology.

Customer Service: Strong customer service skills to interact with clients in a friendly and professional manner.

Attention to Detail: High attention to detail to ensure accuracy in documentation and data entry.

Problem-Solving: Ability to solve problems effectively and maintain a proactive attitude.

Job Tags

Work at office, Remote work,

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