Customer Service Representative (Insurance Agency) Job at Rosso Recruiting, Elk Grove Village, IL

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  • Rosso Recruiting
  • Elk Grove Village, IL

Job Description

Job Description

Job Description

Location: Elk Grove Village, IL (On-Site Preferred)**

Compensation: $42,000–$50,000 base + full benefits (PTO, holidays, health plan)

You’re the calm in the chaos — the one who keeps clients happy, paperwork right, and the team running. This is your chance to grow inside a modern, independent insurance brokerage with room to advance into account management.


You’ll:

  • Prepare COIs, policy changes, renewals, and billing updates.

  • Communicate with clients and carriers to resolve service requests.

  • Keep the agency’s operations smooth and organized.

  • Support producers and account managers as part of a tight-knit team.


You bring:

  • 1–3 years of insurance or admin experience.

  • A P&C license (or willingness to get one — agency will support).

  • Strong attention to detail and communication skills.


You get:

  • Competitive pay, benefits, and PTO.

  • A clear growth path into Account Manager or Producer roles.

  • A culture that rewards ownership and initiative.

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