Job Description
This is an exciting hourly hotel front desk agent position at our Courtyard by Marriott Columbia Northeast. We are looking for energetic, personable, local, non-smoking candidates that can be flexible with AM and PM shifts.
BASIC FUNCTION To attain the highest level of service to all hotel guests. II. SCOPE Directly responsible for efficient check-in and check-out procedures as well as providing the highest level of professional and courteous service to guests. Must be knowledgeable in all hotel services and policies. III. DUTIES AND RESPONSIBILITIES 1. Sell rooms so as to maximize the average daily rate and occupancy. 2. Check in and out guests in an efficient and friendly manner. 3. Maintain cash bank in order to receive payment and make change. 4. Answer phones within 3 rings. 5. Assist with reservations during each shift as needed. 6. Know all Front Desk policies and procedures, including 100% guest satisfaction. 7. Be knowledgeable of all hotel outlets and hours of operation. 8. Post on a timely basis all laundry, restaurant, and long distance, and other charges as needed. 9. Record and process all wake-up calls, and follow upCaprae Capital Partners - Undergrad Private Equity Internship Job DescriptionCaprae Capital Partners s is a private equity fund led by the principal Kevin Hong who has been a serial tech entrepreneur, and who grew two startups to $31M ARR and $7M in revenue. The fund originated...
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