FRONT PARTS COUNTER Job at Stevens Creek Toyota, San Jose, CA

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  • Stevens Creek Toyota
  • San Jose, CA

Job Description

Description of the role: The FRONT PARTS COUNTER role at Stevens Creek Toyota is a crucial position within our company. As the face of our parts department, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring a seamless and efficient experience. Responsibilities:

  • Assist customers in person, over the phone, and via email to identify and locate the required parts
  • Provide accurate and up-to-date information about parts availability, pricing, and compatibility
  • Process parts orders and ensure timely delivery or pickup
  • Maintain inventory levels and update stock records
  • Collaborate with the service department to ensure timely fulfillment of parts requests
  • Resolve any customer complaints or concerns regarding parts
Requirements:
  • Previous experience in an automotive parts or retail environment preferred
  • Strong knowledge of automotive parts and their functionality
  • Excellent communication and customer service skills
  • Attention to detail and ability to handle multiple tasks simultaneously
  • Proficiency in computer systems and MS Office
  • Knowledge of Tekion is a plus
Benefits:
  • Competitive compensation ranging from $20 to $25 per hour
  • Healthcare benefits package
  • 401(k) retirement plan
  • Paid time off and holidays
  • Career development and advancement opportunities

Job Tags

Hourly pay, Holiday work, Full time,

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