Job Description

Job Description

Job Description

IT MANAGER

Child Guidance & Family Solutions, a small Akron-based not-for-profit organization, is seeking a qualified and mission-driven IT Manager!

The Information Technology Manager is responsible for overseeing the IT infrastructure, cyber security, and operations of the agency. This on-site position leads systems management and ensures the efficiency of all IT operations and key technologies. The IT Manager also maintains HIPAA-compliant systems and drive the optimization of both on-premises and cloud-based infrastructure, and is responsible for strategic planning, project leadership, vendor management, and ensuring that IT services align with the agency’s mission and objectives.

Benefits:

• Health Insurance
• Dental and Vision Insurance
• 401(k) with Employer Match
• Short and Long Term Disability
• Life Insurance
• Paid Time off – Vacation, Sick and Personal Days
• Paid Holidays
• Employee Assistance Program
• Public Service Loan Forgiveness Program

Responsibilities:

• Oversees and maintains infrastructure in a diverse IT environment, including Windows Server, DNS, DHCP, VMware/Hyper-V virtualization, and network devices.
• Administers Microsoft 365, Exchange Online, SharePoint, Azure AD, Intune, and Citrix services.
• Manages and secures network infrastructure, including Mitel VoIP systems, VPN configurations, firewalls, and endpoint security.
• Supervises IT staff and interns and ensures effective team collaboration.
  • Provides training for internal and remote users; provides desktop/laptop support, assists with troubleshooting issues, and resolves technical tickets using remote diagnostic tools.

Required Qualifications:

• Bachelor’s degree in information systems management, computer science or related area; commensurate experience may be considered in lieu of degree.
• 3-5 years’ experience in IT management or systems administration; experience training and supervising staff.
• Knowledge of a wide range of computer systems, software applications, hardware and communications systems, and experience working with current technologies.
• Demonstrated experience in designing, leading and implementing corporate-wide programs or projects.

Child Guidance & Family Solutions (CGFS) is a nationally recognized behavioral health agency serving children, teens, adults and families with mental health concerns in Northeast Ohio. But we're a whole lot more! For more than 80 years, we've provided innovative and effective mental health services and integrated care of mind and both through strategic partnership, sustainable programs that enrich our community. We advocate for the health of our youth and provide hope for families!

Apply now to be part of a team that truly cares and Make a Difference!

Child Guidance & Family Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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