Job Description

Job Description

reSAWN TIMBER co. is a privately-held, leading supplier of premium wood products, serving both commercial and residential markets. Our dedication to quality, customer satisfaction, and sustainable practices makes us a trusted partner in the building materials industry. As we continue to grow, we are seeking an experienced and detail-oriented Assistant Controller to join our finance team.

Our IT team supports a growing workforce of 75+ employees across manufacturing, design, and sales. We manage a modern tech stack that includes Microsoft 365, SharePoint, Monday.com, Make.com, QuickBooks, and HubSpot, and we’re continuing to build internal systems that enhance collaboration, productivity, and data visibility.

Key Responsibilities:

User Support & Training

• Provide Tier 1–2 support for employees across hardware, software, and cloud tools (Microsoft 365, SharePoint, Monday.com, QuickBooks, HubSpot).
• Set up and decommission user accounts, devices, and permissions.
• Develop and deliver short training sessions or documentation to help staff work smarter with company tools.

Systems & Network Administration

• Maintain and monitor endpoints, user access, and licenses across Microsoft 365.
• Assist with network and Wi-Fi management, including troubleshooting connectivity issues.
• Oversee device inventory and assist in procurement and deployment.

Automation & Process Improvement

• Support automation workflows in Make.com and Monday.com to connect systems and reduce manual work.
• Help document and optimize key processes — onboarding, IT request handling, and data sync between systems.
• Identify and implement simple technical solutions that improve efficiency and data accuracy.

Security & Compliance

• Collaborate with IT leadership and cybersecurity partners to uphold security best practices.
• Assist with compliance tasks, backup monitoring, and access reviews.

REQUIREMENTS:

• 2–4 years of IT support or systems administration experience.
• Strong working knowledge of Microsoft 365 (Exchange, SharePoint, OneDrive, Teams).
• Familiarity with process automation tools (Make.com or similar).
• Understanding of basic networking, hardware setup, and device management.
• Excellent troubleshooting skills and a people-first mindset.

PREFERRED SKILLS

• Experience with Monday.com, HubSpot, or QuickBooks.
• Familiarity with small-business IT environments (50–150 users).
• Interest in IT process design, automation, and user education.

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