Job Description

Why Work for Nebraska Methodist Health System?

At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care a culture that has and will continue to set us apart. It's helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient's needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Methodist Hospital
Address: 8303 Dodge St. - Omaha, NE
Work Schedule: Mon-Fri 2pm to 10:30pm with every other weekend
Leads and motivates assigned staff in the Patient Transportation Department, which provides transportation of patients and equipment throughout Methodist Hospital.

Essential Job Functions

1. Help ensure Patient Escort staff meets quality and productivity quotas.

• Perform productivity and quality of service audits for assigned staff.
• Identify needed training or improvement needs based on results.
• Maintain staff productivity for work completion quotas and times.

2. Conduct orientation and in-service training on Patient Escort duties, procedures and equipment.

• Orientation and skills checklists for new hires completed accurately and timely.
• Annual in-service training conducted and documented.
• Staff retrained as needed due to performance issues, new equipment or products.

3. Maintain department equipment properly, reports needed maintenance promptly.

• Equipment repairs due to normal wear and tear, not abuse or neglect.
• Defective equipment removed from service and reported for maintenance.

4. Provides correct and adequate tools and supplies to staff; ensures staff works safely.

• Ensures staff have and use the right tools for the right job.
• Ensures staff comply with safety and infection control guidelines.
• Ensures staff use and maintain equipment properly and safely.

5. Assists department manager in developing and adjusting staffing.

• Helps monitor the schedule and overtime needs.
• Assists in monitoring attendance on a daily basis.
• Adjusts to short staffing appropriately to get necessary work completed on shift.

6. Provides feedback on each member of Patient Escorts to assist with performance evaluations, corrective actions and commended actions.

• Provides input into performance evaluations through quality and productivity data documentation.
• Advise manager promptly if areas to be Commended or Corrected in Attendance, Job Performance or Conduct.

7. Rotates shift as needed.

8. Models Safety and Infection Control guidelines.

• Adheres to and supports all Safety and Infection Control guidelines.

Schedule

Mon-Fri 2pm to 10:30pm with every other weekend

Job Requirements

Education:

• High School Diploma or General Educational Development (G.E.D) required

Experience:

• Two or more years of patient escort experience required.

Skills/Knowledge/Abilities:

• Verbal communication abilities for positive interaction with staff and customers required.
• Able to read, write and comprehend various written reports and documents.
• Basic math skills required.
• Computer literacy strongly preferred.

Physical Requirements

Weight Demands:

• Not necessary for the position (0%): Sitting most of the time. Walking and standing are required only occasionally.
• Occasionally Performed (1%-33%): Very Heavy Work: Exerting in excess of 100 pounds of force.
• Constantly Performed (67%-100%): Light Work: Exerting up to 20 pounds of force. Medium Work: Exerting up to 50 pounds of force. Heavy Work: Exerting up to 100 pounds of force.

Physical Activity:

• Occasionally Performed (1%-33%): Climbing, Crawling, Sitting
• Frequently Performed (34%-66%): Balancing, Carrying, Crouching, Distinguish Colors, Keyboarding/typing, Lifting, Kneeling, Pulling/Pushing, Repetitive Motions, Stooped/bending, Twisting
• Constantly Performed (67%-100%): Grasping, Hearing, Reaching, Seeing/Visual, Speaking/talking, Standing, Walking

Job Hazards:

• Not Related: Electrical Shock/Static, Radiation Non-Ionizing
• Rare (1-33%): Radiation Alpha, Beta and Gamma
• Occasionally (34%-66%): Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps), Equipment/Machinery/Tools, Explosives (pressurized gas)
• Frequent (67-100%): Chemical agents (Toxic, Corrosive, Flammable, Latex), Biological Agents (primary air born & blood borne viruses) (Jobs with Patient contact), Mechanical moving parts/vibrations

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

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