Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
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CRNA Policy Analyst at Yale New Haven Health summary: The Certified Registered Nurse Anesthetist (CRNA) provides safe, patient-centered anesthetic care by monitoring vital signs during surgical procedures and ensuring proper documentation in compliance with hospital...
Campus Tour Guide (Student) Be the face of La Sierra University to prospective students, their families and important community members. Tours have a huge impact on college decision-making, which means you have a huge impact on everyone who comes through our doors. ...
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...Join to apply for the Bookkeeper role at Oasis Professional Management Group . Overview Join to apply for the Bookkeeper role at Oasis Professional Management Group . Responsibilities Records day-to-day financial transactions Verifies that...