Job Description

Job Description

Job Description

Description:

A Pizza Hut manager is responsible for daily restaurant operations, including leading and training teams, ensuring customer satisfaction and food quality, managing inventory and schedules, and achieving financial targets. Key duties involve maintaining high standards for food safety and service, resolving customer issues, and fostering a positive work environment.

Key Responsibilities

• Leadership & Team Management: Lead, coach, and motivate the restaurant team to deliver exceptional service, fostering a positive and collaborative work environment.
• Operational Oversight: Manage daily operations, ensuring high standards of food quality, safety, and sanitation.
• Customer Service: Handle customer inquiries and complaints professionally, ensuring a great customer experience.
• Staffing & Scheduling: Create and manage staff schedules to ensure adequate coverage during shifts.
• Financial Management: Monitor financial performance, assist with inventory management, and work to achieve sales targets.
• Compliance: Ensure adherence to all company policies, procedures, and health and safety regulations.

Key Skills & Qualities

• Leadership: A natural ability to lead, motivate, and train others.
• Communication: Excellent communication skills to connect with people at all levels.
• Customer Focus: A sincere value for customers and a drive to provide excellent service.
• Fast-Paced Environment: Ability to thrive under pressure, make quick decisions, and adapt to a dynamic environment.
• Business Acumen: Solid math skills, a strong work ethic, and an understanding of business and financial matters.
• Teamwork: A strong belief in collaboration and a willingness to work as part of a great team.

Requirements

• Minimum age requirement, often 18 years old.
• May require one to two years of experience in food service or a related management role.
• Completion of Pizza Hut's internal training programs, such as CHAMPS Certification, may be required.

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