Join to apply for the RESERVATIONS AGENT role at Hotel Nikko San Francisco 2 days ago Be among the first 25 applicants Join to apply for the RESERVATIONS AGENT role at Hotel Nikko San Francisco Get AI-powered advice on this job and more exclusive features. Hotel Nikko San Francisco provided pay range This range is provided by Hotel Nikko San Francisco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $30.00/hr - $35.00/hr Job Summary The Reservations Agent is responsible for providing an exceptional experience by assisting all guests with selecting the most ideal room choice, additionally offering outlets options. The Agent reports to the Reservations Manager and works with all colleagues in the Reservations department to ensure all guest needs are met and exceeded. Job Duties And Responsibilities Make room reservations and assist guests with special needs Have a thorough knowledge of all hotel room types and facilities, Restaurant, Showroom, etc. Use guest history to accurately sell appropriate room types to guests Quote accurate rates and "up-sell" in order to meet guest needs Have knowledge of hotel PMS & CRS with the ability to work in a Windows based environment Communicate reservation needs to various departments as necessary Required Qualifications 2 years Hotel Reservations and/or Front Desk Agent experience Must be able to work a flexible schedule, weekends and holidays may be included. Able to read and write English, bilingual in Japanese an asset Ability to multi-task Ability to work well in a team environment Experience with Microsoft Word and Excel Responsive and genuine with guests and colleagues Confident with guest interaction Excellent overall communication and telephone skills Excellent typing skills Strong customer service skills Awareness and sensitivity to the concept of luxury and quality Preferred Qualifications Experience in a luxury hotel Knowledge of Forbes standards Wage Rate: $30-$35/hour Qualifications Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko. Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating "Fantastic Memories" (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and "Best and Brightest Companies to Work For" in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment. Full Time Hourly Benefits Zero-deductible Medical Plan Pre-Tax Commuter and Parking Benefits Dental (PPO/DMO) PTO Vision Floating Holidays Chiropractic and Acupuncture Services Birthday Pay Life Insurance 401K Matching Program Flexible Spending Account (FSA) 2% Company Profit Sharing Hotel Nikko San Francisco Full Time Hourly Perks Friends & Family Rates at Nikko/Okura Hotels Reciprocity Rates at Participating Hotels Employee Discounts in ANZU and Feinstein's at the Nikko Travel Assistance through Mutual of Omaha Free Employee Dining Room Meals Employee Computer Access for Web Browsing and Printing Fitness/Gym Reimbursement Employee Job Referral Program Employee Recognition Programs and Employee Appreciation Events Discounts on the following: Offsite Parking, Personal Dry Cleaning & Laundry, Movie Tickets, Amusement Park Tickets, Work Safety Shoes Important Notice This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time. We are an Equal Opportunity Employer and M/F/V/D "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records." Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Restaurants Referrals increase your chances of interviewing at Hotel Nikko San Francisco by 2x Get notified about new Reservations Agent jobs in San Francisco, CA . San Francisco, CA $17.00-$22.00 1 month ago Mill Valley, CA $16.50-$20.00 22 hours ago Corte Madera, CA $16.50-$20.00 22 hours ago San Francisco, CA $21.63-$25.00 3 days ago San Francisco, CA $26.00-$28.00 2 days ago San Francisco, CA $22.57-$27.52 3 days ago San Francisco, CA $18.00-$20.00 4 months ago San Francisco, CA $28.00-$35.00 3 days ago Daly City, CA $40,000.00-$48,000.00 11 months ago SWING SHIFT(FT) Front Operations Desk Clerk GRAVEYARD SHIFT(FT) Front Operations Desk Clerk San Francisco, CA $20.00-$23.00 3 days ago Oakland, CA $68,000.00-$76,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Hotel Nikko San Francisco
...like Node.js AWS Lambdas.Ensure new solutions are designed and developed using scalable, modular, highly resilient cloud architectures.... ...provide technical guidance of new ecommerce solution utilizing Magento 2& PHP 7+.Requirements Requirements:Masters or Bachelor's degree...
...at home here. Career TEAM is looking to hire a Follow-Up Specialist to provide professional follow-up services to individuals... ...identifiers , such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background...
Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS MN Waconia Ctr Location: Waconia, MN Address...
...SkillsJob Knowledge Required:Undergraduate degree in Actuarial Science, or a similar quantitative program of studyAttainment of the FSA designation with the Society of Actuaries (SOA)Minimum of 5 years of full-time work experience in an actuarial role (excluding time...
A chief learning officer is responsible for furthering the educational goals of the organization that theyre working for. That can include developing and maintaining a training program, acting as a mentor to employees, and taking general responsibility for an organization...