Job Description

Description At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. About this role: The Consumer & SME Inbound Sales Executive is responsible for identifying and pursuing opportunities within the HV Consumer & SME channel. This role involves calling potential clients, understanding their needs, and providing tailored solutions to drive sales and revenue growth. This role will specifically focus on clients in France or Germany Our principles: AMBITION: We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery RESPONSIBILITY: We get involved, bring our perspective and are always open to new ideas. We take personal responsibility COMMUNITY: We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community ROLES & RESPONSIBILITIES: Key Responsibilities Handle initial inbound sales enquiries, fully understanding the customers' requirements and matching them to the most appropriate service Make outbound calls to customers that register online, introducing our services and guiding them through the account opening process Carry out outbound campaigns to Consumer HV & SME opportunities from our existing client base Understand and articulate the value proposition of Xe's products and services to potential clients. Maintain a high level of product knowledge to effectively address customer enquiries and concerns. Collaborate with the sales team to develop and implement effective sales strategies. Track and report on sales performance and customer feedback. Conduct product demos and presentations to potential clients. Provide exceptional customer service and support throughout the sales process. Document all interactions and sales activities in the CRM system. Work closely with the marketing team to align sales efforts with marketing campaigns. Position Requirements Experience in sales, preferably in financial services or related industry. Proven track record of meeting or exceeding sales targets. Excellent communication and interpersonal skills. Strong organisational and time management skills. Driven, and can operate independently as well as part of a team Essential must be able to speak English & German, fluently Skills Required Strong sales and negotiation skills. Ability to build and maintain relationships with SME clients. Proficient in using CRM systems and other sales tools. Highly motivated and results oriented. Ability to work independently and as part of a team. Innovative problem solver with a customer-centric approach. PERKS & BENEFITS Competitive Salary & Discretionary Bonus 23 days annual leave increasing with each year of service (capped at 28 days) Paid day off for your Birthday 4% employer pension contribution Discounted Euronet Employee Share Purchase Plan (ESPP) Life Cover, Income Protections Scheme & Critical Illness cover Healthcare Plumm Mental Health and Wellbeing We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects. At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on recruitment@xe.com The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed. XE

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