Job Description
About Trafilea Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We're building the AI Growth Engine that powers the next generation of consumer brands.
With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.
We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.
Why Trafilea We're a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.
We build and scale our own brands.
We invest in AI and automation like few others in eCom.
We test fast, grow fast, and help you do the same.
Be part of a dynamic, diverse, and talented global team.
100% Remote, USD competitive salary, paid time off, and more.
Key Responsibilities This role is all about
visibility, accountability, and proactive control - verifying shipment accuracy, documentation compliance, and vendor performance in real time. You'll serve as the on-the-ground link between factories, brokers, and the global logistics team - preventing costly post-shipment issues before they occur.
- Maintain daily visibility over DDP shipments , ensuring all loads meet Trafilea's standards before departure.
- Conduct on-site inspections at factories and broker warehouses to verify packaging, labeling, carton counts, and PO accuracy.
- Review and validate shipping documentation (packing lists, invoices, label lists, bookings).
- Track shipments from XFD (Factory Ready Date) to ATD (Actual Time of Departure) , flagging delays or vendor non-compliance.
- Coordinate directly with vendors, brokers, and 3PL partners to resolve missing documents, tracking gaps, or mislabeling issues.
- Ensure correct use of shipping modes (air, fast boat, slow boat) aligned with cost and timeline targets.
- Deliver daily and weekly shipment reports with real-time updates on DDP performance.
- Collaborate with BI/Data teams to automate tracking files, reports, and dashboards for faster insights.
- Identify manual processes to automate using AI tools (ChatGPT, Copilot) or low-code platforms (Zapier, Make, Apps Script).
- Maintain a well-organized document repository for all vendor and shipment records.
- 5+ years of experience in international logistics, supply chain, or trade operations.
- Strong understanding of freight, DDP processes, and end-to-end shipping workflows.
- Experience coordinating with vendors, freight forwarders, and brokers in high-volume environments.
- Hands-on expertise with ERP systems (NetSuite preferred) and logistics/eCommerce platforms.
- Advanced Excel and Google Sheets proficiency for data tracking and reporting.
- Excellent communication skills in English and Mandarin , both written and spoken.
- Strong organizational and problem-solving skills; thrives in fast-paced, dynamic environments.
- Experience using AI tools and low-code automation platforms to streamline reporting or workflows (preferred).
- Educational background in International Trade, Logistics, or Business Administration.
Job Tags
Remote work,