Job Description

Senior Director of Organizational Development

GCG is currently seeking a Senior Director of Organizational Development to lead and evolve our enterprise-wide talent development and performance management efforts. In this high-impact role, you'll be at the forefront of shaping how we grow, engage, and develop talent across the company. You'll set and execute the strategy for leadership development, performance management, and succession planningworking closely with senior leaders and HR partners to align talent initiatives with GCG's broader business goals.

You'll lead the Learning & Development team and guide the evolution of our new Talent Management System (Cornerstone), owning everything from strategic vision to implementation. You'll also oversee the enterprise Talent Review processadvancing leadership pipeline health, succession planning, and risk mitigation through robust development planning.

This is an ideal opportunity for a systems thinker with a passion for people, eager to architect talent solutions that scale and drive measurable results.

This role offers a hybrid work arrangement from our headquarters office in Rosemont, IL.

Talent Strategy & Planning

• Develop and execute a comprehensive talent management strategy aligned with business objectives
• Create a framework, tools and process for building organizational strength around a talent management methodology

Talent Review and Succession Planning

• Partner with HR Business Partners to establish workforce planning, succession planning, and talent pipeline development
• Lead the annual enterprise-wide Talent Review process, including calibration sessions with senior leaders
• Develop and maintain succession plans for critical roles, identifying high-potential talent and readiness levels
• Conduct talent risk assessments to identify gaps and vulnerabilities in leadership pipelines

Talent Management System Implementation

• Lead the implementation and continuous improvement of a Talent Management System (TMS) to support performance management, learning, succession, and career development
• Collaborate with IT, HRIS, and external vendors to ensure successful system configuration, integration, and adoption
• Drive change management and user training to ensure effective system utilization across the organization
• Monitor system performance and user feedback to identify enhancements and ensure alignment with evolving business needs

Learning and Development

• Design and implement leadership development programs for all levels of the organization
• Partner and guide executives to identify and develop high-potential talent
• Partner with HR Business Partners to write and track Individual Development Plans (IDPs) for key talent, ensuring alignment with career aspirations and organizational needs
• Lead the design and delivery of learning programs that enhance employee skills and capabilities
• Foster a culture of continuous learning and professional growth
• Establish and manage development planning schedules to ensure targeted growth for successors and high-potential employees

Performance Management

• Oversee the performance management process, ensuring it drives accountability and continuous improvement
• Implement tools and frameworks to support goal setting, feedback, and performance reviews
• Support the ELT in driving a culture of high performance and values driven behavior
• Develop organizational skills around performance management fundamentals
• Diversity, Equity & Inclusion (DEI)
• Integrate DEI principles into all talent management practices
• Partner with internal stakeholders to promote inclusive leadership and equitable talent practices

Employee Engagement & Retention

• Develop strategies to enhance employee engagement and retention
• Analyze engagement data and recommend actionable improvements
• Use talent analytics and insights from the TMS to inform decision-making and measure the impact of talent initiatives
• Provide regular reporting to senior leadership on key talent metrics

What You'll Bring

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or related field (Master's preferred)
• 10+ years of progressive HR experience, with at least 5 years in a senior talent management or leadership development role
• Proven experience implementing and managing Talent Management Systems (e.g., Cornerstone preferred)
• Demonstrated success leading enterprise-wide talent reviews and succession planning processes
• Strong business acumen and ability to influence at all levels of the organization
• Excellent communication, facilitation, and stakeholder management skills
• Experience with HRIS and data-driven talent strategies
• Experience with interactive vILT training platforms (Microsoft Teams preferred)
• Excellent working knowledge in Office 365
• Experience in course authoring tools a plus (Storyline, Rise 360, Adobe Captivate, etc)
• Experience in Sales Capabilities is a strong plus

What We Offer

• Competitive annual salary ranging from $160,000 to $185,000 per year as well as eligibility for an annual bonus program
• Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
• Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
• Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
• Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
• Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
• An employee-centric company that values and truly appreciates our most important asset: You!

About GCG

At GCG, our mission is to power, connect, and automate our world. With the responsive DNA of a startup and the size of a global leader, we offer top brands and extensive value-added services that make us an invaluable partner to our customers in multiple industry verticals across the globe. We are committed to meeting the needs of our customers, while focusing attention on our responsibility to the environment, our associates, and the communities we serve.

This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

GCG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Tags

Similar Jobs