Job Description
Duties and Responsibilities:
Primary Job Functions
· Oversees the analysis, management, and performance of health information data to aid patient care.
· Directly leads and supervises Information Technology staff
· Evaluation of service needs and oversight of third-party MSP support.
· Collaborates with cross-functional teams to assess IT needs and recommend solutions to enhance efficiency and effectiveness.
· Stays abreast of emerging technologies and trends in healthcare IT to recommend innovative solutions that drive continuous improvement.
· Ensure systems are compliant with relevant healthcare regulations (e.g., HIPAA) and industry standards.
· Prioritizes inquiries from users on a variety of software and hardware issues.
· Oversees network systems, installation of new hardware and modification of existing hardware, and related network software and applications.
· Evaluates current technology use and needs of the company and recommends software and hardware improvements.
· Maintains current knowledge of system hardware, networks and software systems implemented; strives to assess near term opportunities for improvement and required migrations.
· Develops, maintains, and oversees IT Budget.
· Oversees backup, security, and user help systems.
· Remains current on advances in technology.
· Prioritizes and assigns team members to IT projects.
· Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
· Ability to lead a diverse group of individuals around strategic goals and accountabilities.
· Thorough understanding of computer software and hardware, including desktop computers, laptops, network devices, and peripherals.
· Excellent verbal and written communication skills.
· Thorough understanding of IS principles, programs, policies, activities, and procedures.
· Strong technical background with experience in troubleshooting hardware, software, and network issues.
· Excellent organizational skills with the ability to prioritize work.
· Ability to explain technical problems and offer solutions to those without technological training.
· Ability to work with other Managers and Directors on issues in a professional and productive manner.
· Ability to establish priorities, work independently, and proceed with objectives with little supervision.
· Extensive knowledge of Microsoft Excel and using reports to solve problems.
· Ability to create presentations using Microsoft PowerPoint.
Credentials and Experience:
· Master’s Degree in related field preferred.
· Bachelor’s Degree in Computer Science, Programming, or related field required.
· At least five years of experience in healthcare IT.
· Proven leadership experience, including managing a team of IT professionals.
· Knowledge of healthcare industry regulations and compliance requirements, particularly HIPAA.
Physical Demands:
· Must be able to sit (frequent), stand (frequent), walk (frequent), bend over (frequent) and type on keyboard (frequent)
· Must be able to independently lift 25 lbs. (occasional)
· Ability to communicate in person and by phone (frequent)
· Physical ability to retrieve and file records in a (6-7 shelf) file cabinet (occasional)
Work Environment:
· Clinical office environment with numerous employees
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