ABOUT 10X HEALTH SYSTEM
10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.
The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.
POSITION SUMMARY
10X Health's Wellness Concierges serve as a critical link between clients and the clinical team, ensuring consistent, high-quality support throughout each client’s wellness journey. This role is responsible for guiding clients through their personalized treatment plans, reinforcing understanding of protocols, and supporting ongoing engagement with 10X Health’s services.
With a focus on relationship management, operational coordination, and client education, the Wellness Concierge ensures that clients receive timely, accurate information and feel confident in implementing their protocols. This role also contributes to client retention by monitoring progress, identifying barriers, and providing real-time support, while maintaining accurate records across CRM and EMR systems. Success in this position requires a working knowledge of wellness protocols—including hormone therapy and nutrition planning—with strong communication, organization, and problem-solving skills.
OBJECTIVES
COMPETENCIES
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS
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